Responding to COVID-19

Ensuring security and continuity for agencies

Our commitment to you

The spread of the COVID-19 coronavirus and its impact on the world, especially our government agencies, is unprecedented. MFGS, Inc. is continuing to monitor the situation regarding COVID-19 coronavirus closely. Our priority is the safety of our employees, customers, and partners; to help ensure the continuity of business. Together, we can meet these challenges safely and securely. MFGS, Inc. is committed to help by providing information, solutions and community support.

Keeping informed to stay safe

Look to trustworthy organizations for accurate, timely education about COVID-19.

Helping to support those on the frontlines

Strengthen communities by aiding our service members and healthcare professionals.

We’ve teamed up with USO’s Force Behind the Forces® initiative to combat COVID-19. Together, we’ve raised $31,000 to support USO-Metro response efforts focused on delivering impactful services and programming to lessen the effect on our military community during this time of need. These contributions position USO-Metro at the ready to respond to the ever changing operational demands placed on the military in the weeks and months ahead.

As part of those efforts, USO-Metro has delivered more than 1,000 care packages and served more than 2,800 pre-packaged meals to service members, military children, and healthcare professionals at local military installations since the pandemic started.

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Meeting the challenges agencies face

The immediate IT needs we are hearing from government agencies as they transition to allow their employees to work remotely include:


Enable remote workforce to securely access IT resources.


Optimize networks to accommodate increased teleworker demands AND external users (citizens) accessing web sites and applications.


Minimize disruption for people forced to work remotely, especially those who need to access legacy applications.


Leverage structured and unstructured data to achieve mission critical objectives like tracking infections, travel, responses, etc.

Providing solutions that can help

Multi-Factor Authentication (MFA) for Teleworking

As government employees move to teleworking, they need secure access to the data and systems required for their job. To help with this challenge, we’re providing an unlimited edition of NetIQ Advanced Authentication that offers multi-factor authentication for as many users as you need.

Agencies can connect this trial to secure their users coming in through VPN, RADIUS, web portals, etc., as well as any internal requirements they may have. This COVID-19-specific license enables the use of all Advanced Authentication features through July 31, 2020.

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Artificial Intelligence for Tracking COVID-19

Track the virus with Artificial Intelligence (AI) that enables a real-time focus on the most valuable data within a vast sea of unfolding information. IDOL delivers text analytics, speech analytics, video analytics and unstructured data analytics on an extremely diverse set of file formats across an exhaustive range of data repositories.

In this recent case study, Micro Focus implemented IDOL to create an environment that indexed a limited subset of news articles, broadcast monitoring feeds from various TV and radio channels, twitter and RSS feeds to track the spread of the virus.

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Ensure Security and Scalability of Your Critical Internal and External Apps

As more government employees and contractors find themselves working remotely due to the spread of COVID-19, ensuring the scalability of your internal and external apps is critical to handle the unprecedented influx of online traffic. We’re here to help by making it easier for you to identify any performance issues that may arise, and ultimately ensure continuity of service.

To enable you to quickly find defects and pinpoint root-cause in real time, effective immediately, we will provide you complimentary LoadRunner Family product licenses until July 31, 2020. To gain access to this offer, please contact us or your sales rep.

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Manage, Automate, and Ensure Compliance of Virtual Networks for Confident Telework Environments

With more combined government employees working from home than ever before due to COVID-19, networks are feeling the impact. Make sure your agency’s network infrastructure is capable of providing sufficient bandwidth and can identify bottlenecks rapidly by “stress testing” with the Network Operations Management suite (NOM).

This case example demonstrates how NOM can be used to build Business Value Dashboards that present your data in real time in a very flexible layout for visualizing on any browser capable device.

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