Huntington Ingalls Industries (HII) is America's largest military shipbuilding company and sole designer, builder and refueler of nuclear powered aircraft carriers. They are one of two shipyards capable of building nuclear powered submarines - so outrages impact as many as 17,000 workers and their work across the entire yard. The Micro Focus solution to potential outages enables HII to link historical data to accelerate problem resolution and reduce downtime duration.

·       Reduce outage frequency and duration with device-to-application visibility.

·       Classes provided by Education Services combined with on-site Software Services consultants helped HII support staff implements best practices and accelerate solution knowledge transfer. Full implementation and integrations with financial and other critical systems was completed for HII in less than two years.

·       The solution provides improvements across service desk and change/risk management (using Release Control, for example, by correlating data between Service Manager and UCMDB for historical views of tickets and change results); facilities SOX compliance; and ensures HII service desk productivity.

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