The Forrester Wave™ Al-Based Text Analytics Platforms, Q2 2018

Forrester featured 'The Eight Providers That Matter Most and How They Stack Up' in their 22-criteria evaluation of AI-based text analytics platforms providers. These eight vendors include: Attivio, Clarabridge, EPAM Systems, Expert System, IBM, Micro Focus, OpenText, and SAS.


·       This report shows how each provider measures up and helps application development and delivery (AD&D) professionals working on text analytics initiatives make the right choice.

·       The AI-based text analytics platforms market is growing because more companies see turnkey solutions as a way to address their top text analytics challenges.

·       In most cases, AD&D pros selecting a text analytics platform for their CX, CI, and GRC colleagues should prefer buying versus building a platform from scratch.


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